Privacy Policy

Who We Are

EcoKuku Farm Ltd operates the website ecokukufarm.co.ke. We are based in Nairobi, Kenya. Our contact email is telvinkageni@gmail.com and our phone number is +254 710 905 696.

What Information We Collect

We collect the following information when you use our website or contact us:

• Name and phone number — when you submit our WhatsApp enquiry form. This is used only to respond to your enquiry.
• Usage data — if you have enabled Google Analytics (GA4), we collect anonymised data about which pages you visit, how long you stay, and what device you use. No personally identifiable information is collected by Google Analytics without your consent.
• Microsoft Clarity — if enabled, Clarity records anonymised heatmaps and session recordings to help us improve the site. No personal data is collected.

How We Use Your Information

• To respond to your product enquiries via WhatsApp
• To improve our website based on anonymised usage data
• We do not sell, share, or transfer your personal information to third parties for marketing purposes
• We do not send unsolicited messages or emails

WhatsApp Communications

When you contact us via WhatsApp, your messages are governed by WhatsApp's own privacy policy. We use WhatsApp only to communicate with you about your enquiry and to provide product information. We do not add you to broadcast lists without your consent.

Cookies

Our website uses minimal cookies. Google Analytics and Microsoft Clarity (if active) use anonymised cookies to track usage patterns. These cookies do not identify you personally. You can disable cookies in your browser settings at any time.

Your Rights

Under Kenyan data protection law (the Data Protection Act 2019), you have the right to: request access to information we hold about you; request that we correct or delete your information; withdraw consent at any time. To exercise these rights, contact us at telvinkageni@gmail.com or +254 710 905 696.

Contact

For privacy-related questions, contact EcoKuku Farm Ltd at telvinkageni@gmail.com or +254 710 905 696.